Reflections from Zoholics India 2025
Reflections from Zoholics India 2025
AI, Innovation, and the Power of Community
Earlier this month, we had the opportunity to attend Zoholics India 2025 in Bangalore, and what an experience it was. Over 1,800 Zoho partners and customers came together to hear the latest updates, innovations, and vision from the Zoho team.
The event opened with an inspiring keynote from Zoho’s founder, Sridhar Vembu, who spoke passionately about Zoho’s thoughtful and responsible approach to AI. Rather than simply chasing trends, Zoho is designing AI tools that deliver real business benefits while protecting user privacy and data sovereignty, core principles that continue to set Zoho apart. See this article for more details on Zoho's AI offerings that will really make a difference in efficiency and capabilities.
Several members of the Microsell team were on the ground at the event, meeting with Zoho product managers, engineers, and leadership to get a first-hand look at what’s coming, and how it will impact the way we help our clients work smarter.
Major Product Enhancements & Exciting New Launches
This year’s Zoholics wasn’t just about vision, it was packed with tangible updates and product reveals. Some standout highlights:
Retail IQ – A brand new CRM & Growth platform built specifically for retail businesses. It combines sales performance tools, customer engagement features, and loyalty management in one powerful solution. For any retail-focused organisation, this is a game-changer.
Enhanced Features Across the Zoho One Suite – From Zoho CRM and Desk to Books, Projects, and WorkDrive, nearly every app in the Zoho ecosystem is being enhanced with smarter automation, tighter integrations, and cleaner user experiences.
Ulaa – Zoho’s new privacy-first web browser. Ulaa is designed to help you browse more securely, block tracking, protect personal data, and improve productivity online. It’s another example of how Zoho is building tools that respect users, not exploit them.
A Growing Ecosystem
One of the most remarkable stats shared during the event:
Zoho now serves over 130 million users worldwide, up 30 million from just two years ago.
This growth isn’t just impressive, it’s a sign that Zoho’s approach to building vertically integrated, privacy-respecting, and affordable software is resonating with organisations of all sizes, across every industry.
Looking Ahead
We left Bangalore energised and inspired, not only by the technology, but by the people. Zoholics is a powerful reminder that the global Zoho community is thriving, and that innovation doesn’t have to come at the expense of ethics, privacy, or customer trust. At Microsell, we’re excited to bring these new capabilities to our clients, and help you unlock even more value from your Zoho investment.
If you’d like to know more about the latest Zoho releases and how they might benefit your business, feel free to reach out. Let’s keep building together.
Below is a selection of photos from the conference, and our travels in Mumbai, Bengalaru and Kolkata.
