News & Resources

July 28, 2025
Zoho AI - Key Technologies & Benefits While other CRM vendors bolt AI onto their platforms through third-party tools, Zoho builds it natively, with more privacy, lower cost, and deeper integration across your entire business. 
July 28, 2025
Reflections from Zoholics India 2025 AI, Innovation, and the Power of Community
December 16, 2024
How to build a business case for CRM & Business Process Optimization
October 21, 2023
This article unfolds my personal journey to the heart of India’s tech evolution, exploring the spirit and operations of Zoho.
August 2, 2023
Zoho CRM Leading the Way in Usability and Functionality
Calculate ROI for CRM
July 4, 2023
Calculating your ROI for CRM: A Comprehensive Guide for B2B Companies
AI and Sales
July 3, 2023
Artificial intelligence (AI) is reshaping industries across the board, and sales is no exception.
CRM Requirements Discovery
June 25, 2023
Unlock the power of CRM success by mastering the art of accurately defining software requirements.
June 23, 2023
Discover how to successfully implement and drive user adoption of a CRM system in your organization.
Sales Process and CRM
June 13, 2023
If you want to win more deals, you can't beat a well defined sales process, supported with CRM.